Terms & Conditions

  1. Prices in qoutation are/is valid only in accordance with specified trip description (itinerary). Any changes in route/date/days/hotel, will require a revised quote. Availability of car, driver, guide, hotel room(s) is checked on firm booking only.
  2. A booking is a firm booking when you sent us a bookings form we’ve replied to you with details and you have accepted these details.
  3. Prices are based on the current rates in Indonesia. We reserve the right to adjust prices for gasoline (BBM), taxes and/or excursions if those are increased / raised Indonesia Government.
  4. Excursions are based on current situation in Indonesia. Natural phenomena are unpredictable and can require that route or schedule is adjusted. Costs involving these adjustment will be calculated to the client.

Payment

Excursions are based on current situation in Indonesia. Natural phenomena are unpredictable and can require that route or schedule is adjusted. Costs involving these adjustment will be calculated to the client.

  • For day tours 100% needs to be remitted in Indonesian Rupiah to our PayPal or Indonesian account no later than 3 days prior to (day) tour date.
  • For short tours 100% needs to be remitted in Indonesian Rupiah to our PayPal or Indonesian account no later than 10 days prior start travel date.
  • For car only booking 100% needs to be remitted in Indonesian Rupiah to our PayPal or Indonesian account no later than 17 days prior start travel date.
  • We do not ask for a down payment however payments needed to guarantee a hotel/room reservation will be charged to traveller.

Cancellation Policy

In case of a cancellation we hold the following cancellation policy:

  • Cancellation from day 17 (incl.) to day 10 (excl.) until arrival date: 30% of the total ammount,
  • Cancellation from day 10 (incl.) to day 3 (excl.) until arrival date: 50% of the total ammount,
  • Cancellation from day 3 (incl.) to arrival date: 100% full payment.
  • Cancellation 24 hours prior to (day) tour date 100% of the total ammount